Potter Podiatry is open


COVID19 Update from Chloe

Potter Podiatry is open to existing & new patients

I wish to thank all of my patients for your patience & adaptability during the past few weeks as we have waited for those crucial exponential growth figures to improve, PPE to arrive & procedures to be finalised to keep everyone safe. It has been fantastic to make use of Telehealth technology to stay connected during this time.

Here is an update on how we are protecting our patients upon reopening next week:

– I have undertaking Health Department COVID19 Infection Control certification

– Spacing of appointments to minimise any wait times in our receptions

– Home visits for our high risk/ self isolating patients with full apron, mask & goggles PPE & enhanced infection control practices

– Face mask use for all consultations

– Deep cleaning & sterilisation of all clinic equipment

– Patients not to be accompanied by friends/ family except in the cases of: 1) Children (parent/ guardian but not siblings please) or 2) Patients with disabilities (support worker)

As Potter Podiatry see a huge number of clients with complex disabilities & impaired immunity I really cannot stress enough how important it is for all patients to not attend if they have even mild illness such as a dry cough or slight fever. Any patients who have been abroad in the past 14 days are also not to attend under any circumstances. There are no exceptions to this rule. Please note: no fees will charged for late cancellation of your appointment at this time.

Our reception staff have began making contact with patients who have had their appointments rescheduled & to those on our waiting list. Please do not hesitate to get in contact on 5628 3020 to make an appointment or with any queries.

Our Online Booking system has been upgraded in the past 2 weeks to a new provider. No sign ups & easy to use. I welcome any feedback regarding this change.

Online bookings can be made for Noosaville or Birtinya clinics here:



We realise that this is a financially challenging time for everyone & do not wish any patient to be disadvantaged due to their current financial position. As such, Potter Podiatry will seek to offer flexible billing terms (such as deferred/ discounted invoices or ‘NO GAP’ appointments) to those patients & their families who need it.
Please do not hesitate to email us at info@potterpodiatry.com.au to discuss your requirements or let our friendly reception staff know when making your appointment.
Once again, thank you so much for your patience during these challenging times.
I very much looking forward to seeing you in clinic from next week 🙂

Best wishes

shockwave noosa plantar fasciitis shockwave

Shockwave for Heel & Achilles pain now available

Potter Podiatry use the evidence-based Swiss DolorClast® Method of Radial Shockwave Therapy for Musculoskeletal pathologies including heel pain & achilles tendinopathy. Shockwave is currently only available at our Noosa clinic.

What is Shockwave Therapy?

Shock Waves are movements of extremely high pressure caused by, for example, an explosion, an earthquake or a plane breaking the sound barrier. Extracorporeal Shock Wave Therapy (ESWT) is the application of Shock Waves in medicine. A shock wave is a single acoustic pulse characterised by a rapid rise to a high peak pressure followed by a rapid drop to below ambient pressure. They are sent to the affected area from the point of contact on the skin’s surface using the device pictured above.

How does Shockwave Therapy work?

The Swiss DolorClast® Method uses single acoustic pressure waves to treat musculoskeletal pathologies.

The therapeutic effects of shock waves on the musculoskeletal system (pain relief and healing) are based on a multitude of molecular and cellular mechanisms. The short-term effects are depletion of presynaptic substance P in C nerve fibers (resulting in pain relief) & improved blood circulation in the treated area (which is the basis for healing). The long-term effects are blockade of neurogenic inflammation and improved tendon gliding ability (resulting in pain relief) as well as activation of mesenchymal stem cells and new bone formation (both essentially involved in healing).

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It is clinically proven that pressure waves, when applied to injured tissues, stimulate metabolic reactions:

  • Reduction of pain felt by nerve fibers
  • Increase of blood circulation in surrounding soft tissues
  • Beginning of healing process triggered by stem cells activation

What conditions can Shockwave treat?

Heel pain (plantar fasciopathy/ fasciitis), tendinopathies (achilles, patellar), ostheoartritis, non-union fractures & spasticity.


What is the evidence for the Swiss Dolorclast Method of Shockwave Therapy?

26 randomized controlled trials (RCTs) have demonstrated the efficacy and safety of the Swiss DolorClast method have been published in international peer-review literature.

How many treatments will I need?

Typically 3, though many patients experience considerable pain relief after the 1st treatment.

Does it hurt?

Treatment may be uncomfortable but is not typically painful.

Can anyone get Shockwave Therapy?

Shockwave therapy is not suitable for children under 18 (except for Osgood Schlatters disease), patients who take anti-coagulant medication (blood thinners such as Aspirin or Warfarin), patients with blood clotting disorders, local tumours or bacterial infection or anyone treated with local cortisone injections in the previous 6 weeks.

How much is Shockwave Therapy at Potter Podiatry?

Treatment is $145 per session.

For private health insurance, the item numbers are 004 or 014 & 145. Podiatrists are one of the very few health professionals that can bill for Shockwave Therapy as an extra item number. This may mean increased rebates, please check with your Private Health Insurer.

How is Potter Podiatry’s The Swiss DolorClast® Method different to other Shockwave machines?

The superior engineering of the Swiss DolorClast machine delivers guaranteed constant energy delivery. This is essential in order to achieve the excellent patient outcomes noted in the research. The vast majority of research into Shockwave therapy has been performed using the The Swiss DolorClast® Method. It has been the Shockwave machine trusted by elite athletes across the world since the 90s & used at all Olympic Games since 2004.

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How do I book?

Shockwave treatment can be booked online here


1 Maier et al., Clin Orthop Relat Res 2003; (406):237–245.
2 In addition, shock waves activate the so-called Aδ nerve fibers (sensory afferent nerve fibers from the periphery) via receptors in the tissue.
According to Melzack and Wall’s gate control theory (Science 1965; 150:971–979) these activated Aδ fibers then suppress the conduction of pain in the second-order neuron of the sensory pathway in the dorsal horn of the spinal cord.
3 The release of substance P, CGRP (calcitonin gene-related peptide) and other inflammation mediators from afferent nerve fibers is generally referred to as “neurogenic inflammation” (Richardson and Vasko, J Pharmacol Exp Ther 2002; 302:839–845). It is also linked to the pathogenesis of tendinopathies such as tennis elbow and plantar fasciitis (Roetert et al., Clin Sports Med 1995; 14:47–57; LeMelle et al., Clin Podiatr Med Surg 1990; 7:385–389).Shock wave treatment causes a drop in substance P and CGRP in the tissue (Maier et al., 2003; Takahashi et al., Auton Neurosci 2003; 107:81–84).
4 Shock waves in the treated tissue lead to a stronger expression of growth factors such as BMP (bone morphogenetic protein), eNOS (endothelial nitric oxide synthase), VEGF (vascular endothelial growth factor) and PCNA (proliferating cell nuclear antigen) as well as to an activation of stem cells
(Wang CJ, ISMST Newsletter 2006, Vol. 1, Issue 1; Hofmann et al., J Trauma 2008; 65:1402–1410).